Within the Media section of the artists it is possible to add and a caption for each images or videos. By clicking on an image you access the Media tab where it is possible to add a description of the image or of the video, both in Italian and English, besides adding notes. This feature allows you to be more detailed with the courtesy or with the photo credits of every uploaded media.
Attention: the description and the notes to an image or to a video that you saved during the uploading process in the media library can be overwritten in this section, without editing the details of the file within the media library.
Besides the details and the description of the media in the tab it is possible to manage the state of “lock” and “unlock” of the media. This feature is identified by either an open or closed lock which marks which elements you want to keep private and which ones you may want to share more often.
From the media tab, by using the menu identified by the three dots, it is possible to remove the image or the video from the media section of the artist, share the media via link, or instead download on your device the media originally uploaded on your media library.
Attention: removing an image or a video from the media area does not mean to delete it. The function to delete a media is available only within the media library, by using the menu identified by the three dots menu in correspondence of the media you wish to delete.
Should you encounter any trouble in using the media section, or should any error pop up, we kindly ask you to write us at firstname.lastname@example.org by providing us your information, the name of your account, the problem your are experiencing or the request for help. We ask you to be as detailed and specific as possible (you can also send us screenshots) with regards to the issue you are facing or the request for help, so to help our support department to be able to identify and solve the problem in the fastest way.