Just as for the Media, it is possible to manage lock and unlock also for the Documents. The feature identified by an open or closed lock highlights to the system which documents you wish to keep private and which you wish to keep more easily sharable.
Should you encounter any trouble using the "Lock" and "Unlock" function, or should any error pop up, we kindly ask you to write us at support@artshell.eu by providing us your information, the name of your account, the problem your are experiencing or the request for help. We ask you to be as detailed and specific as possible (you can also send us screenshots) with regards to the issue you are facing or the request for help, so to help our support department to be able to identify and solve the problem in the fastest way.