In the Media section of the contact it is possible to add a caption for every uploaded image or video. By clicking on the image you access the Media Tab where it is possible to add, besides notes, a description of the image or video in Italian and English. This feature allows you to add, beside a description, also details about the Courtesy or the photo credits for the uploaded media.
Attention: the description and the notes to the image or video that you have saved when uploading it to the media library can be overwritten in this section, without affecting the file’s details within the media library.
Beside the details and the media description, in the tab it is possible to manage the status “lock” or “unlock” of the media. This function, identified by a open or closed lock, it is used to decide which elements to keep private and which to share.
From the Media tab, by using the menu identified by the icon with three dots, it is possible to remove the image or the video from the Media section of the contact, share a media via link, or download on your computer the original Media from the media library.
Attention: Removing an image or a video from the media area of your work does not mean to delete it. The function to delete a media is available only from the media library, by using the menu identified by the three dots in correspondence of the media you wish to delete.
Should you encounter any trouble using the media section or should any error pop up, we kindly ask you to write us at email@example.com by providing us your information, the name of your account, the problem your are experiencing or the request for help. We ask you to be as detailed and specific as possible (you can also send us screenshots) with regards to the issue you are facing or the request for help, so to help our support department to be able to identify and solve the problem in the fastest way.