The export mode of Artshell allows you to manage, and in particular create, add, and remove Tags, at the same time for a selection of contacts.
From the Contacts section, after having selected the contacts for which you wish to edit, add, or remove tags, you have to click on the Export symbol and select the Tag mode, within the Export panel at the bottom.
The system will open a second panel to manage the tags where all those used in that moment within the contacts section are listed, and where it is possible to:
- Create a new tag: By using the + button on the right side of the search bar, it is possible to create a new tag. The system will ask you to set a name for the new tag and to confirm it by clicking on the black add button on the right.
We suggest you to first check whether a tag you wish to create is already existing either with the same name or with a similar one.
- Add tags to a selection of contacts: In correspondence with the name of each tag, on the right, you find a + button that allows you to add a tag to a selection of contacts. It is possible to add more tags to the same selection of contacts at once; the system will automatically add the tag only to those contacts that do not already have it, so to avoid duplications.
- Remove tags from a selection of contacts: in correspondence with the name of each tag on the right you may find an X button that allows you to remove the tag from selected contacts. It is possible to remove more tags from the same selection of contacts at once.
Should you encounter any trouble, or should any error pop up, we kindly ask you to write us at firstname.lastname@example.org by providing us your information, the name of your account, the problem your are experiencing or the request for help. We ask you to be as detailed and specific as possible (you can also send us screenshots) with regards to the issue you are facing or the request for help, so to help our support department to be able to identify and solve the problem in the fastest way.