This section allows you to configure some basic information about your account.
- Account name: in the account name field, the system proposes the name you chose during registration but, if necessary, you can always change it from here.
- Set a logo for your account: to set the logo of your account click on the add logo button, it will open the Medialibrary of your account on the right, where all the images, videos, and files you upload to the program are saved. From the Medialibrary you can click on the + on the right of the search bar, select the image you want to upload, and proceed to upload. Before you start uploading the image, the system will show you a tab where you can add a description for the file you want to upload (e.g., logo). To proceed with the upload on the Medialibrary it is sufficient to click on the upload button in the upper left corner. Once the image has been uploaded to the Medialibrary you can add it as a logo by clicking on it and using the add button in the top left corner.
Should you encounter any trouble, or should any error pop up, we kindly ask you to write us at firstname.lastname@example.org by providing us your information, the name of your account, the problem your are experiencing or the request for help. We ask you to be as detailed and specific as possible (you can also send us screenshots) with regards to the issue you are facing or the request for help, so to help our support department to be able to identify and solve the problem in the fastest way.