Images and videos

In this section, you can store all images and videos associated with a contact. For example, you might upload a portrait of the person or, in the case of a company contact, the organisation’s logo. Within the Images and videos tab you can search using the search bar, add new items with the  icon, or select multiple with the  icon.

To add media, click the  icon and select it from the Medialibrary. Once opened, you can view its file name, description, notes, and the language defined at the time of upload.

If the media you need is not already in the Medialibrary, you can upload it directly from your computer by clicking the  icon again.

You can manage content individually or via multiple selection.

1. Managing a single media file:

   Click the  icon at the bottom right of the media to open the dropdown menu and select an action (see image):
   
    
   
   In the case of a portrait image above, you will notice two icons indicating that the image has been set as the contact’s avatar and locked with the lock function. By selecting the media, you can view additional details such as Description, Notes, and Type. At the top, you will find the lock function (), the  icon that opens the dropdown menu mentioned above, the multilingual option, and the  icon to return to the media overview.
   
   
    

   Note: The Description and Notes fields here are different from those in the Medialibrary, so the content is not overwritten.

2. Managing multiple media files:

   Click the  icon to select the media you want to manage, then click the  icon to open the dropdown menu with the available options, as shown in the image:
   
    

Folders

The Folders section expands the contact card, allowing you to upload and link additional data, images, files, and videos. This feature is ideal for storing legal documents such as invoices, loan agreements, or representation mandates, as well as other personal or organisational information.

Here is an example of folders within a contact card.

In the dedicated article Folders and Attachments: structure, usage and management, you can explore in detail what folders and attachments are. For convenience, here you will find a summary of the main features and instructions on how to create a folder and your first attachment directly from a contact card.

If this is your first time using folders, we recommend reading the dedicated article first and defining and creating in advance all the main folders you may need.

To create a new folder:

1. Open the contact card.
2. Go to the Details tab and select Folders.
3. Click + and choose an existing folder, or type a new name and click Create.
   
4. To add attachments, open the folder and click +. You can add a title, text, media (images, videos, or files), or graphic elements (e.g. separators or sliders). You can also add a date and, if needed, provide translations using the multilingual option.
   
5. Click Save to update the folder content.

Returning to the folder list, you will find the following information:

• The number next to each folder name, indicates how many attachments it contains.
• The date on the right shows when the folder was added to the contact card.
• The  icon lets you move attachments to another folder or delete the folder.

 

Attachment management

Within folders, attachments can be locked with the lock function, keeping them private during exports, moved to other folders or deleted. 

Files

In this section, you can upload files linked to your contact. Examples include press kits, catalogues in PDF, graphic layouts, or Word and Excel files. Within Files, you can:

1. Search for items using the search bar
2. Add new files with the  icon. Any file type is accepted (e.g. .zip, .mp4, .docx), with no size or format limits. You can also attach documents generated through Artshell’s Export function. 

If the file is not already in the Medialibrary, click the  icon again to upload it from your computer.

Before the upload, a file card appears, where you can add a description and notes in Italian, English, and French. The file name itself remains the same in all languages.
 

You can manage files via the  icon to lock them (learn more by reading the Lock function article), copy their link, download them or remove them from the contact card. In the latter case the file will still be in the Medialibrary. These same actions can be done by opening the file.

 

Artworks

This section automatically displays all artworks linked to the selected contact. It is not possible to manually add or remove artworks here. To edit them, open the artwork card directly and use the  icon at the top.