Introduction

The Contacts section is your centralized hub for efficiently managing all your contacts.

You can add unlimited contacts, organize them intuitively using tags and lists, and enrich their profiles with details, photos, documents, and files — ensuring you always have a complete and up-to-date overview.

This article outlines the key elements of the Contacts section, includes a guide to the main icons, shows an example contact tab, and links to helpful resources.

Main elements of the Contacts section

	The Contacts heading in the top left corner displays the total number of contacts added to Artshell.
	Using the search lens, you can look for keywords within the contact cards or perform a more complex search using operators.
	The sorting function lets you organize contacts by name, date modified, date created, etc. More information is provided in the next section.
	The select function enables you to select your contacts. More information on this can be found in the next section of this article.
	The  symbol allows you to add new contacts.

Sort and Select functions

Sorting

By default, contacts are sorted alphabetically by last name. If a last name isn't available, the sorting falls back to the Company field.

You can change how the contacts are ordered by clicking  and choosing from the options provided:

• Last Name (or Company)
• Edited Date
• Creation Date

Each sorting criterion can be viewed in Ascending (A-Z) or Descending (Z-A) order.

Select

The select function is especially important for exporting contacts to Excel or assigning lists and tags in bulk.

With Artshell, you can choose to select some of your contacts using the  icon or select all of them with the  icon that appears immediately after clicking the  icon.

You can choose to view only the selected contacts, change their order, or deselect them.

Here is a brief summary demonstration:

Import or add contacts

Artshell offers several ways to populate your Contacts section, depending on the size of your address book.

If your address book contains only a few items, you can read the article Add, edit, or delete a contact and begin uploading your contacts manually. 

However, For a large number of contacts, we recommend choosing one of these two options:

• • Concierge Service: Ideal if your contacts are extensive and not yet digitalized. Our team will handle the import for you. Click here to find out more about the Concierge Service.
  • Data Migration Service: If your contacts are already digital (e.g., stored in a newsletter platform or CRM), contact our Sales team to learn more.
  • Use advanced import: A tool that lets you independently import contacts via Excel upload. Click here to read the dedicated article on advanced import.

The Contact tab

Below is an example of a contact tab with some fields filled in. For an explanation of all fields, refer to the article Add, edit, or delete a contact.

	The Details drop-down menu includes additional content associated with your contact card, such as: Media Documents Files Artworks
	This icon allows you to enter edit mode and modify the contact tab.
	Click this icon to delete the contact tab.
	Click the X to close the contact tab.
	Send an email to the selected contact.

Relationships between contact tabs and other sections

Artshell’s contact tabs are dynamic, meaning they automatically reflect real-time interactions and links with other areas of the platform. The tab updates based on the contact's activities and connections, such as:

1. Email address status: each email address is assigned a status that updates based on recipient behavior (e.g., email opened, bounced, etc.). When you add a new email address, it is initially set to active. This is because, initially, the contact is considered ready to receive your emails.
   
   

   

   
   
   
2. Purple indicator: a purple dot next to a contact’s initials indicates that the contact is linked to other Artshell sections, such as: Artworks (if, for example, they carried out a restoration of a specific artwork) or Events (if, for example, they were a promoter). Details about these connections are always displayed in the contact tab. 

Conclusions

You now have a clear understanding of the Contacts section.
To begin building your mailing list, continue reading:

• Add, edit, or delete a contact