Introduction

This article explains how to verify and enable your email address within Artshell.

Whether you are setting up for the first time or adding more sender addresses, you will find the necessary steps to send emails and newsletters directly from your Artshell account.

Check if your email address is enabled

Go to Email settings

Select the  icon at the bottom left, then select Email settings.

Here, you will see the email address used during your initial registration, accompanied by a status indicator. A green indicator confirms that the address is enabled, and you've successfully completed the setup.

email settings.png

What if the indicator next to my email is orange? An orange indicator means you haven't clicked the verification link in the email you received during registration. You can have the verification email resent by clicking the orange exclamation mark and selecting Re-send link.

Adding additional sender email addresses

Step 1: Access Email settings

Click the  icon at the bottom left, then go to Email settings.

Step 2: Add a new address

Select the Add button at the top and complete the form:

Add the sender name.
Enter the email address.
Enter a disclaimer: This is a short text that appears at the bottom of your emails, below the Privacy Policy and Unsubscribe links. See an example below.

You can include text such as:

Unsubscribe:
You are receiving this email because: you are our customer, you subscribed to our newsletter, you have shown interest in our products/services.

Below is an image of how the disclaimer "Click the link above to unsubscribe from this newsletter" appears within an email.

Screenshot 2025-03-19 alle 17.14.42.png

Step 3: Verify the new email address

The newly added address will receive an email from no-reply@artshell.eu with the subject Start sending emails and newsletters with Artshell, containing a link to enable the address to send communications with Artshell. Click the link in the email to complete the activation process.

Conclusion

As you have seen, verifying and adding senders' email addresses can be done easily. Remember, having your emails configured correctly is essential for effective communication with your contacts. If you have any further questions or need assistance, don't hesitate to contact our support team by clicking Submit a request at the top right of any page. We're always ready to help!