In the Media section of the event it is possible to add a caption for every image or video. By clicking on the image you access the Media Tab where it is possible to add, besides notes, a description of the image or video in Italian and English, This feature will allow you to add, beside a description, also details about the Courtesy or the photo credits for the uploaded media.
Attention: the description and the notes to the image or video that you have saved when uploading it to the media library can be overwritten in this section, without affecting the file’s details within the media library.
Beside the details and the media description, in the tab it is possible to manage the status “lock” or “unlock” of the media. This function, identified by a open or closed lock, it is used to decide which elements to share during the phase of exporting and sharing.
Artshell in fact allows in such cases to choose which elements to share for each single event. To simplify and quicken the process of selection the system pre-selects the images and the videos highlighted by an open lock, leaving to the user the chance to select the images and the videos with the closed lock.
We suggest you to manage the state of the lock on the images and videos of the events by choosing which media you wish to keep private in your archive (that you seldom share) and which ones you wish to show every time you export and share the tab of an event.
From the Media tab, by using the menu identified by the icon with three dots, it is possible to remove the image or the video from the Media section of the event, share a media via link, or download on your computer the original Media from the media library.
Attention: Removing an image or a video from the media area of your event does not mean to delete it. The function to delete a media is available only from the media library, by using the menu identified by the three dots in correspondence of the media you wish to delete.
Should you encounter any trouble using the section media or should any error pop up, we kindly ask you to write us at email@example.com by providing us your information, the name of your account, the problem your are experiencing or the request for help. We ask you to be as detailed and specific as possible (you can also send us screenshots) with regards to the issue you are facing or the request for help, so to help our support department to be able to identify and solve the problem in the fastest way.